Outsourced chat support

Transform Your Customer Support
with Live Chat Experts
companies only.

24/7 Professional Support Team Ready to Engage Your Customers and Drive Growth.

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Why Choose Our Live Chat Support

We provide Outsourced Chat Support 24/7 meeting the custom requirements of our customers. People who have more than one server and having many customers can easily make use of the Outsourced Chat Support. With this, the new chats on sales or seeking technical assistance can be resolved with our well-experienced live chat agents. Outsourced Chat Support is the plan exclusively for whose who have multiple service offerings and do not have much income to invest in. However, if you are new to the hosting industry then the best plan to opt for will be Outsourced Chat Support.
We are launching outsourced chat support tailored for the web hosting industry. Our service covers all major control panels, including cPanel, DirectAdmin, Plesk, and various SaaS-based panels. Whether you need round-the-clock assistance or support within a specific time frame, we provide flexible options to match your requirements. Our experienced team ensures fast and efficient issue resolution, enhancing customer satisfaction. With deep expertise in server management and hosting environments, we handle technical queries with precision. Businesses can rely on our service to maintain smooth operations while reducing support costs. Partner with us for reliable, scalable, and professional chat support that keeps your customers satisfied.

Choose your plan

Basic level Tickets

75$/mo

24/7/ 365 Days
Live Chat Support
Server Management
New Server Setup
Server Consultation
Server Updates
3rd Party Software Installation
Control Panel Administration
Server Optimisation
Server Migrations
Pre-Sales and Billing Support
Technical Support
Live Chat Support
Setup Fees
Chats/months 15
Response time 1 – 3 MIN
Resolution Time 1 Hour

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Mid Level Tickets

150$/mo

24/7/ 365 Days
Live Chat Support
Server Management
New Server Setup
Server Consultation
Server Updates
3rd Party Software Installation
Control Panel Administration
Server Optimisation
Server Migrations
Pre-Sales and Billing Support
Technical Support
Live Chat Support
Setup Fees
Chats/months 30
Response time 1 – 3 MIN
Resolution Time 1 Hr

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Escalated Tickets

300$/mo

24/7/ 365 Days
Live Chat Support
Server Management
New Server Setup
Server Consultation
Server Updates
3rd Party Software Installation
Control Panel Administration
Server Optimisation
Server Migrations
Pre-Sales and Billing Support
Technical Support
Live Chat Support
Setup Fees
Chats/months 60
Response time 1 – 3 MIN
Resolution Time 1 Hr

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frequently Asked question

How quickly can you start providing live chat support?

 

We can typically get your live chat support up and running within 24-48 hours. Our team will work with you to understand your requirements and implement customized solutions quickly.

What hours do your live chat agents work?

 

Our live chat support operates 24/7, 365 days a year. We ensure round-the-clock coverage across all time zones to support your global customer base.

How do you maintain quality in customer interactions?

 

We maintain high quality through rigorous agent training, regular performance monitoring, quality assessments, and detailed analytics tracking. All agents are trained in your brand voice and products.

What languages do you support?

 

We offer multilingual support in over 15 languages, including English, Spanish, French, German, Chinese, and more. We can scale our language support based on your specific needs.

How do you handle sensitive customer data?

 

We follow strict data security protocols and are compliant with major data protection regulations. All our systems are encrypted, and our agents are trained in data privacy practices.