Start The Outsourced Chat Support Plan
We provide Outsourced Chat Support for 24/7 meeting the custom requirements of our customers. People who have more than one server and having many customers can easily make use of the Outsourced Chat Support.With this the new chats on sales or seeking technical assistance can be resolved with our well experienced live chat agents. Outsourced Chat Support is the plan exclusively for whose who have multiple service offerings and does not have much income to invest in. However, if you are new into the hosting industry then the best plan to opt for will be Outsourced Chat Support.
Shared Support Staff plans are the most affordable outsourced server management service that we offer. It is also the most popular support plan for small-scale businesses. In a typical Shared Support Staff setup, server professionals are shared between multiple clients. In other words, a particular team takes care of the server administration activities for different clients at the same time. Because the resources are shared among multiple servers, we are able to offer this service for an incredibly affordable cost.Technicians are available for 8 hours for 5 days.The customers can decide on the time slot that the technicians should work for them.Additionally, clients can decide the level of support they need based on the complexity of tickets.
Choose your plan
Basic level Tickets
200$/mo
| 8 Hours , 5 Days a Week |  |
| Live Chat Support |  |
| Server Management | |
| New Server Setup | |
| Server Consultation | |
| Server Updates | |
| 3rd Party Software Installation | |
| Control Pannel Administration | |
| Server Optimisation | |
| Server Migrations | |
| Pre-Sales and Billing Support | |
| Data Center Contacts | |
| Live Chat Support | |
| Setup Fees | |
| Tickets/months | 100 |
| Response time | 30 MIN |
| Resolution Time | 8 Hr |
Mid Level Tickets
350$/mo
| 8 Hours , 5 Days a Week | |
| Live Chat Support | |
| Server Management | |
| New Server Setup | |
| Server Consultation | |
| Server Updates | |
| 3rd Party Software Installation | |
| Control Pannel Administration | |
| Server Optimisation | |
| Server Migrations | |
| Pre-Sales and Billing Support | |
| Data Center Contacts | |
| Live Chat Support | |
| Setup Fees | |
| Tickets/months | 100 |
| Response time | 30 MIN |
| Resolution Time | 8 Hr |
Escalated Tickets
750$$/mo
| 8 Hours , 5 Days a Week | |
| Live Chat Support | |
| Server Management | |
| New Server Setup | |
| Server Consultation | |
| Server Updates | |
| 3rd Party Software Installation | |
| Control Pannel Administration | |
| Server Optimisation | |
| Server Migrations | |
| Pre-Sales and Billing Support | |
| Data Center Contacts | |
| Live Chat Support | |
| Setup Fees | |
| Tickets/months | 100 |
| Response time | 30 MIN |
| Resolution Time | 8 Hr |
frequently Asked question
Do you have any Packages for everyday and 24×7 support
How can i make the payment?
Is there any Moneyback Guarantee?
How long does it take to activate the Service?
