how it works
We provide Dedicated Support Staff Plan for 24/7 meeting tailored needs of our customers. People who have flourished in business and can invest much money often hire Dedicated Support Staff .Dedicated Support Staff is plan solely built for whose who have multiple servers and does need assistance more frequently. However, if you are having complicated tickets then best plan to opt for will be Dedicated Support Staff Plan. So are you looking for a white label technical support team to work dedicatedly for your hosting business? Do you need a dedicated team of server professionals to basically take care of all the technical issues for your valuable hosting customers on your behalf? If yes, then no worries. You are certainly at the right place!
GetMyAdmin’s Dedicated Admin Support Team is capable of handling your server support requirements in an efficient as well as affordable manner. You can trust our specially trained and certified server professionals to seamlessly operate your technical support wing just like an extended branch of your in-house team. We not only take care of your server’s health but also ensure that they are configured for optimal performance. Moreover, our service is fully white-label. While we will be working from a remote location, our support professionals will actually use your brand name, logo, and taglines. Hence it would enhance your brand value at the same time.
Not only you get round the clock availability and industry-leading SLAs, but also get access to certified engineers with excellent customer-facing attitude. We offer 24×7 support, thus ensuring that server issues are resolved in a timely manner. Furthermore, instant response and on-time resolution of issues are our highest priority. To ensure that your customers get the best quality support, we also appoint an ITIL-certified Quality Assurance Manager to supervise the entire operation. In addition, value-added features like proactive server monitoring and periodic health checks are included with all Dedicated Support packages at no additional cost. Rest assured, our refined and stringent quality process would not only satisfy your customers but also enhance the reputation of your hosting business.
Choose your plan
Basic level Tickets
200$/mo
| 8 Hours , 5 Days a Week |  |
| Live Chat Support |  |
| Server Management | |
| New Server Setup | |
| Server Consultation | |
| Server Updates | |
| 3rd Party Software Installation | |
| Control Pannel Administration | |
| Server Optimisation | |
| Server Migrations | |
| Pre-Sales and Billing Support | |
| Data Center Contacts | |
| Live Chat Support | |
| Setup Fees | |
| Tickets/months | 100 |
| Response time | 30 MIN |
| Resolution Time | 8 Hr |
Mid Level Tickets
350$/mo
| 8 Hours , 5 Days a Week | |
| Live Chat Support | |
| Server Management | |
| New Server Setup | |
| Server Consultation | |
| Server Updates | |
| 3rd Party Software Installation | |
| Control Pannel Administration | |
| Server Optimisation | |
| Server Migrations | |
| Pre-Sales and Billing Support | |
| Data Center Contacts | |
| Live Chat Support | |
| Setup Fees | |
| Tickets/months | 100 |
| Response time | 30 MIN |
| Resolution Time | 8 Hr |
Escalated Tickets
750$$/mo
| 8 Hours , 5 Days a Week | |
| Live Chat Support | |
| Server Management | |
| New Server Setup | |
| Server Consultation | |
| Server Updates | |
| 3rd Party Software Installation | |
| Control Pannel Administration | |
| Server Optimisation | |
| Server Migrations | |
| Pre-Sales and Billing Support | |
| Data Center Contacts | |
| Live Chat Support | |
| Setup Fees | |
| Tickets/months | 100 |
| Response time | 30 MIN |
| Resolution Time | 8 Hr |
frequently Asked question
Do you have any Packages for everyday and 24×7 support
How can i make the payment?
Is there any Moneyback Guarantee?
How long does it take to activate the Service?
